To purchase an item from SELVANE's online store, simply select "ADD TO CART" on the product page, and then click on "CHECKOUT" to finalise your purchase. You will be directed to our secure checkout area where you can choose a delivery address and, if different, a billing address. The final step is the Secure Payment, where you will be able to select from various payment methods.

In most cases you can shop as a guest, without creating an online account. During checkout, you will have the opportunity to create an account.

SELVANE accepts different forms of payment, depending on the country or region of the billing address, including: Credit/debit cards: Visa, Mastercard, American Express (with some regional exceptions), Maestro, Diners, Discover, and UnionPay. Alternative payment methods: PayPal and Google Pay.

As soon as you place your order online, payment authorization will be requested automatically to verify credit card validity and the availability of funds. An immediate capture of the funds will follow.

For payments made through selvane.co, online checks will be made directly with the relevant financial institutions. To ensure the security of transactions, SELVANE carries out processing for the purposes of risk assessment and fraud prevention on the internet. In addition, to guarantee the security of the transactions, we carry out controls requesting additional information.We reserve the right to cancel transactions if necessary, and any order, if the requested information is not provided accordingly.

For security reasons, it is not possible to change the delivery address, billing address, or shipping method once an order has been placed.

According to our shipping policy, once an order has been shipped, we are unable to change or cancel it. We can cancel your order if you contact us on time after your purchase.

SELVANE women's clothing is labelled with US sizes. Please refer to the Size Guide available on the product page to find the equivalent size.

Log in to My Account or check the tracking number you will find in your shipping confirmation email. Please note that during non-working days, this information may remain unchanged.

Yes, we do. In addition to our standard shipping, we offer expedited shipping for $25.99, with an estimated delivery time of 3–5 business days.

All online orders enjoy complimentary worldwide standard delivery. Should you wish to receive your order sooner, expedited delivery is available for an additional $25.99.

We currently offer delivery to the United States, Canada, the United Kingdom, Mainland China, Australia, and New Zealand, as well as select destinations across the European Union and East Asia.

If your country is not listed at checkout, we invite you to contact us for assistance.

Simply go to My Account on selvane.co or click here. You will be able to download the returns label and select a courier collection, as well as receive a confirmation email with the instructions on how to prepare the package. Once your return arrives at one of our warehouses and has been inspected, we'll initiate your refund.

Returns are available within 30 days of your online order delivery date. Check that the item is in perfect condition and returned in its original packaging, along with any accessories. You can learn more from our return policy here.

Unique items, created specifically for you, can only be returned if there is a manufacturing defect.

Timings vary according to the payment method. Once a return has been received and inspected, a refund will be made within 15 days from the date of arrival at the warehouse.

Orders must be exchanged in the same country that your order was delivered. A product is exchanged for one of equal or higher value.

Register on SELVANE and you can enjoy: Creating a Wishlist to save your favourite items. Faster checkout. Managing your orders and returns.

In My Account you can see a list of your orders and reservations with updated status. You can find returns management, labels and status information and keep track of your Wishlist with your favourite products. You can also manage your saved delivery addresses, which you can update at any time.

You can update and modify your account information, except email address. Simply log in to My Account at selvane.co, where you can change your details.

At selvane.co, accounts are accessed using a one-time verification code sent to your email address. There is no need to set or reset a password. If you experience any issues logging in, please contact our Customer Service team for assistance.